Shipping policy

SHIPPING RATES

Method Price Estimated Time
US Standard $5 or Free on orders 50+ 4-8 business days
US Express* $10 3-5 business days
US 2nd Day Air* $25 2 business days
US Overnight* $40 1 business day

International Standard**

$7

4-8 weeks

International Express**

$100

8-10 business days
  • Orders ship Monday through Friday, most ship within one business day of purchase but please allow 3 days for processing.
  • King Ice is closed on weekends and all major holidays.
  • Please allow an additional 7 business days of processing time for Solid Gold Chains.

 

ROUTE ORDER PROTECTION

If your order is protected with Route your order is covered for:

  • Lost/Missing packages
  • Stolen packages
  • Items damaged in shipping (does not include issues related to defects)

SUBMIT ROUTE CLAIM

  

2 DAY AND OVERNIGHT SHIPPING

  • Deadline is 8 AM PST
  • Can't be delivered on weekends
  • Can't be shipped to P.O. Boxes

 

INTERNATIONAL SHIPPING

  • Free shipping promotions do not apply to international orders
  • International shipments may be subject to duties, taxes, handling, and/or other charges by the country of import. These fees are not included in the cost of your order and are not reimbursed by King Ice.
  • Customs regulations in the U.S.A. require that we display the full product value on the package, even if the product was purchased at a discount). Please check with your country’s customs office to determine any additional costs before placing your order.
**ALERT: USPS/Standard shipping is temporarily suspending international mail acceptance for some destinations. Please visit the USPS international status page for the latest updates.


TERMS

  1. Estimated times are provided by the mail carrier and are NOT guaranteed
  2. Shipments to Alaska, Hawaii, Virgin Islands, and Puerto Rico may require additional fees and shipping time
  3. Lost Packages: King Ice gives mail carriers the entire shipping time frame before taking further actions, at which point we are happy to open a claim with the carrier on your behalf 626-339-3642